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12 June 2020

How to Angel Invest, Part 2

7Frameworks
11Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 3

Myth Buster

The ex-founder trap: fantasising about running the company yourself

Naval names a common trap for former entrepreneurs turned investors — listening past the founder while imagining everything you would do with the company. Startups are the opposite of value investing: Buffett wants a company a fool can run because eventually one will, whereas almost all startup value is created while the founder is intimately involved. Betting on a market or product with a founder you are not excited about usually ends with a fumble, or with a better founder appearing whose round you are now conflicted out of.

  • Take the founder at their word about what they want to build
  • Startups invert the Buffett rule — the founder is not replaceable machinery
  • A weak founder in a great market tends to fumble the company
  • Investing in the wrong team can block you from the right one later
  • The better founder may not even take your call once you have backed a competitor

It's important to listen very carefully and take the founder at their word as to what they're saying and what they want to do and…

Buffett says invest in a company that even a fool can run, because eventually a fool will run the company. That's not the case with…

#founders#value investing#diligence#bias
Myth Buster

Coachability is an overrated founder metric

Naval pushes back on the venture meme that a good founder should be coachable, calling it a belief held mainly by amateur investors. It assumes the investor is right and the founder wrong, and that people can be changed in the short term. Great founders take in enormous amounts of advice and act on very little of it, because they run on their own internal compass.

  • Coachability assumes the investor's judgment beats the founder's
  • It also assumes people can be changed quickly, which they cannot
  • Great founders listen widely and follow selectively
  • Most great entrepreneurs operate from an internal compass
  • For first-time founders the real question is learning speed, not coachability

Great founders are actually not that coachable.

They listen to lots and lots of advice, but they actually follow very little of it.

#founders#coachability#venture myths
Myth Buster

Why reference checks fail on founders (Twilio and Ethereum)

Naval calls reference checking an art most people perform badly, and one that misfires specifically on founders. Founding is an act of creativity, and honest references on creative people usually report that they are crazy. Founders are also non-fungible — the right founder for a patient, community-driven Craigslist is the wrong founder for a capital-intensive financial startup. He passed on Twilio's seed round and on Ethereum early because of references that were well-intentioned and possibly accurate, and still wrong for the decision.

  • Reference honest creative people and you will mostly hear that they are crazy
  • Founders are non-fungible: right for one business, wrong for another
  • References work better for employees scaling an existing process than for founders
  • VC references are the worst, because rival firms passed on every deal that got done
  • References either become checkbox exercises or smear your view into groupthink
  • Naval's own misses: Twilio's seed round and early Ethereum

I passed on Twilio in the seed round because of a reference. Big mistake.

References from VCs are among the worst references

#references#diligence#founders#groupthink

Hot Take· 2

Hot Take

What good judgment looks like — and why it costs you popularity

Naval lists the traits that produce judgment: humility, critical thinking, wide reading, the ability to hold conflicting ideas, a low enough ego to abandon earlier decisions, scientific or technical training, and experience with real-world consequential feedback. The common thread is willingness to be unpopular. He points to the PayPal mafia — insular, strange, politically incorrect, deeply respectful of each other's judgment — as the example, and names groupthink and socially motivated positions as the things that destroy judgment over time.

  • Judgment traits: humble, critical, well read, low ego, comfortable holding conflicting ideas
  • Prefer real-world consequential feedback over environments that reward what others think of you
  • Clear thinkers reason from the ground up on first principles and rely on their own authority
  • Groupthink and socially or politically popular picks are the main degraders of judgment
  • The PayPal mafia is the archetype: unpopular, contrarian, mutually respectful

If you surround yourself with people who are brilliant, contrarian first principles thinkers over your career, you will develop extremely good judgment. You may not…

Lots of people lose money in this business chasing things that they wish were true as opposed to what actually turns out to be true.

#judgment#first principles#contrarian#groupthink
Hot Take

Anyone chasing hot markets gets killed

Because seed investments mature years after they are made, entering a market when it is hot means exiting into a saturated one. Naval walks through consumer social, the wave of food delivery companies numbered five through fifty after Uber, and the crypto entrants of 2017 who arrived at the tail end of a market that actually began around 2009 to 2015. He flags SaaS as the current hot category and predicts lower returns when today's seed rounds mature.

  • Consumer social was done by the time companies funded at its peak matured
  • Food delivery companies five through fifty after Uber lost their investors money
  • Crypto's early window was roughly 2009 to 2015; 2017 was the tail end
  • Conferences and trade-press coverage are a signal you are already late
  • SaaS is today's proven moneymaker, which is exactly the reason to be cautious

Anyone in this business who's chasing hot markets gets killed.

It's good to be at the beginning of a market, not at the tail end of a market.

#market timing#hot markets#crypto#saas

Explainer· 5

Explainer

Spreadsheet jockeys and dart-throwing monkeys: judgment by stage

Naval quotes Parker Thompson's line about how investors at each stage view the stages around them, and uses it to explain that judgment is not better or worse by stage, only different in kind. Later-stage investors have cash-flow, CAC and virality data; seed investors have people and market potential and very little else. The available data determines the type of judgment, the portfolio size and the level of conviction that is even possible.

  • Seed investors look like dart-throwing monkeys to later-stage investors, who look like spreadsheet jockeys in return
  • At seed you judge people, product and market potential rather than cash-flow streams and acquisition metrics
  • Less data means less conviction, which forces a larger portfolio
  • Social proof plays an outsized role at seed because you are partly reading other people's judgment

Everyone who invests after me is a spreadsheet jockey, and everyone who invests before me is a dart throwing monkey.

But they're just applying different levels of judgment, different kinds of judgment because they have different data available to them

#judgment#seed investing#stages#social proof
Explainer

Seed investing is a lottery where judgment buys you numbers in advance

Asked how much judgment matters given the luck involved at seed, Naval reframes the game as a lottery you can partially rig. Access and judgment let you know one or two of the winning numbers before the draw, which improves the odds without removing the need for a portfolio. The better the judgment, the more numbers you hold in advance — which is why honing it is worth doing over dozens and eventually hundreds of investments.

  • Luck dominates any single seed investment, but judgment shifts the odds
  • Access and judgment are the mechanisms that reveal winning numbers early
  • The portfolio effect remains necessary no matter how good your judgment gets
  • This is a long game measured across dozens then hundreds of investments

Investing at the seed stage is like playing the lottery, except that you can use your access and judgment to get one or two of…

The better your judgment, the more numbers you know in advance.

#luck#judgment#portfolio#seed investing
Explainer

A pivot keeps one leg in place — a jump is something else entirely

Naval separates pivots from jumps to answer whether judgment survives a company changing direction. A pivot keeps one leg planted and moves the other, usually into an adjacent space within the same broad market, so the judgment about people and market still holds. Jumps — Geni to Yammer, a game company to Slack — are rarer, riskier and essentially bets on an exceptional individual.

  • Uber moving from black cars to shared rides was an extension, not a pivot
  • Odeo to Twitter was a real pivot but stayed inside Ev Williams' own space
  • Genuine jumps like Glitch to Slack are bets on the person, and for each one there are ten failures
  • If pivots are likely, over-weight team and market headroom and under-weight the exact product approach
  • Valuation and cash planning have to leave room for the company to pivot

And a pivot is really defined as keeping one leg in place and moving the other one around.

It was a pivot, but it wasn't a jump. More of a step.

#pivots#founders#market#diligence
Explainer

Builders, sellers and the missing technologist red flag

In a technology business, every great team should have a strong technologist in the core founding group, properly compensated and publicly accountable. If that person is absent or the function has been outsourced, Naval calls it a red flag rather than a yellow one. Everyone on the founding team who is not building should be exceptionally good at selling — to customers, to investors and to recruits — with community builders as a rare, high-leverage third type of seller.

  • A great technologist should be core to the founding team, not a vendor
  • Outsourced engineering means the company does not consider technology core
  • If you are not building, you are selling — to users, investors and future employees
  • Community builders are just mass-scale sellers, extremely rare and very high leverage
  • Claiming to be a community builder proves nothing; demand an already-built community
  • Non-technology businesses can still be great investments, they are just a different game

If that strong technical person isn't there, either you're not investing in a tech business, or that function has been outsourced and the company doesn't…

If you're not building something, you're selling it.

#founding team#technical cofounder#sales#community
Explainer

A team that would sell early is a strongly negative signal

If a team hints that it would sell the company early, Naval treats it as one of the strongest negative indicators in the business. A hundred or two hundred million dollar exit is life-changing for founders and irrelevant to an investor who owns a small percentage — this is a game of exceptional outcomes, not averages. Downstream VCs read the same signal and pass, which means the company cannot raise the capital to become large in the first place.

  • A portfolio with one thousand-x beats a portfolio of consistent 2x and 3x outcomes
  • Bill Gurley's framing: not a home run business, a grand slam business
  • Selling early forfeits the compounding that makes the position matter
  • Downstream investors detect the signal and decline to fund
  • Letting founders sell some secondary early is how good VCs buy the swing for the fences

One strongly negative indicator in this business is if a team hints signals or just appears like they would sell the company early.

This is a game of exceptional outcomes. It's not a game of averages.

#exits#power law#secondary#founder incentives

Takeaway· 1

Takeaway

Never invest an amount whose loss would change your behaviour

New angels investing their own money tend to be tough, and Naval traces that to position sizes that are emotionally too large. If losing a position would genuinely bother you, you will behave badly with the founder when things get rough — and that is precisely when your reputation is formed. Returns come from the companies doing well; reputation comes from how you behaved with the ones doing badly, and reputation feeds back into access and therefore into long-term returns.

  • Do not put money into any deal you would care about losing
  • Too much at risk produces bad behaviour you cannot actually suppress
  • Reputation is built in the companies that are struggling, not the winners
  • Access is an input to long-term returns, and reputation is an input to access

Generally, you don't want to put in money into any deal that you will care about if you lose it.

Your returns get built by the companies that are doing well. Your reputation gets built in the companies that are doing poorly.

#position sizing#reputation#founder relations#psychology